Barrierefreiheitsstärkungsgesetz (BFSG): Accessibility legislation in Germany
The Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz – BFSG), Germany’s landmark legislation on digital accessibility, has been enforced in June 2025. The Market Surveillance Unit of the Federal States for the Accessibility of Products and Services (MLBF) is responsible for overseeing compliance, while the most recent amendment to this regulation was made on July 16, 2021.
Scope of application
The Barrierefreiheitsstärkungsgesetz (Accessibility Strengthening Act) mandates that a wide range of digital content and services must be accessible to individuals with disabilities. Specifically, this includes:
- Web content and applications: Websites and web applications accessible by the public, especially those operated by private organizations, must be accessible.
- Mobile applications: All mobile applications provided for public use, particularly those linked to essential services, must meet accessibility standards.
- Electronically supported administrative processes: This encompasses various processes such as electronic case processing and electronic file management, ensuring digital access to administrative functions and services.
- Graphical program interfaces: Visual components of software interfaces, especially those utilized by public agencies, should support accessible use by people with disabilities.
Exceptions
Certain content and services are exempt from the accessibility requirements under the Barrierefreiheitsstärkungsgesetz, such as:
- Pre-recorded time-based media and office file formats published before June 28, 2025
- Online maps (as long as essential information is accessible)
- Content not funded or controlled by the service provider (e.g., 3rd-party integrations)
- Archived content not updated since June 28, 2025
- Disproportionate burden exemptions under specific conditions
Fines and penalties
The Barrierefreiheitsstärkungsgesetz (Accessibility Strengthening Act) enforces compliance through a system of financial penalties, designed to incentivize adherence to accessibility standards. Depending on the severity and nature of the violation, organizations may face fines ranging from €10,000 up to €100,000. These penalties reflect Germany’s commitment to ensuring that digital barriers are removed, promoting inclusivity across the private sector.
Reporting
The BFSG follows the EU-wide mandate for accessibility statements on private sector websites and digital services. These statements are essential for maintaining transparency and accountability, and they include:
- Compliance declaration: A summary of the site’s adherence to standards like the Web Content Accessibility Guidelines (WCAG).
- Accessibility features: A listing of the site’s accessible functions, demonstrating how the site supports users with disabilities.
- Contact information: Clear points of contact for user feedback, allowing users to report issues or request assistance.
- Continuous improvement plans: An outline of ongoing efforts to enhance accessibility, reinforcing the commitment to creating inclusive digital environments.
If users encounter accessibility barriers or wish to submit a complaint regarding non-compliance, they may contact the competent authority, the Market Surveillance Unit of the Federal States for the Accessibility of Products and Services (MLBF). Barrierefreiheitsstärkungsgesetz-related complaints can be submitted via:
Email: MLBF@ms.sachsen-anhalt.de
Phone number: +49 391 567 6970
Official website: https://ms.sachsen-anhalt.de/
Address: c/o Ministry of Labour, Social Affairs, Health and Equality, Saxony-Anhalt, P.O. Box 39 11 55, 39135 Magdeburg
Compliance with the Accessibility Strengthening Act requires a clear Accessibility Statement. Not sure where to start? Use our Free Accessibility Statement Generator to create one in minutes.
For the latest and most accurate information on digital accessibility requirements, please refer to the official documentation of the BFSG provided by the German government.