Acne Studios migrates to new OMS platform

Acne Studios deploys Teamwork Commerce OMS to match the performance of order management system with the luxury brand’s experience

About Acne Studios AB

Acne Studios is a Stockholm-based fashion house with a multidisciplinary approach. Through founder and Creative Director Jonny Johansson’s interest in photography, art, architecture and contemporary culture, an alternative path has been found, turning Acne Studios into a well-respected creator of ready-to-wear, magazines, furniture, books and exhibitions. The collections are defined by Jonny Johansson’s signature juxtaposing design and attention to detail, with an emphasis on tailoring and an eclectic use of materials and custom-developed fabrics. The collections cover men’s and women’s ready-to-wear, footwear, accessories and denim. Currently Acne Studios operates 20+ online sites per regions and countries supported by Salesforce Commerce Cloud platform.

a stylish fusion of fashion photography and the Acne Studios e-commerce interface, highlighting a modern approach to online retail. On the left, a fashion-forward scene shows a model in a flowing, patterned Acne Studios outfit, seated in a dramatically lit room with a dog by her side, adding a personal and relaxed vibe. In contrast, the right side of the image features multiple laptop screens displaying the Acne Studios e-commerce site. These screens show different sections of the Acne Studios online store, including product listings with models, a detailed product page for a tailored jacket, and a checkout page, illustrating the full journey from browsing to purchasing in a digital shopping experience. This layout creatively combines the ambiance of high fashion with the practicality and accessibility of online shopping

The brief

Faced with the need to future-proof order management system, Acne Studios engaged AIOPSGROUP, a valantic company to deliver and support migration from existing Salesforce Commerce Cloud Order Center to Teamwork Commerce platform. Acne Studios was looking to accelerate the following areas:

OMS can be directly connected to eCommerce platform, providing an automated solution to generate shipments.
Enabling orders to be placed from multiple locations & fulfilled anywhere.
Flexible Order Fill enabling a real-time data flow and total accuracy in order management
Seamless Fulfillment where orders can be fulfilled to the most convenient location for the customer

The solution

Acne Studios digital team delivered OMS migration project requirements. AIOPSGROUP validated the requirements against original Salesforce Commerce Cloud solution in place and deployed its existing Acne Studios configuration and setup experience to enable Teamwork Commerce solution. AIOPSGROUP team executed:

Implementation of new cartridges
Integration of custom API’s
Changes in order history
Configuration and testing of new import/ export feeds
Configuration of templates for transactional emails
End to end testing together with all parties involved

a combination of fashion and technology, showcasing тхе Acne Sudios online shopping interface on two laptops. The top laptop screen shows a detailed customer service page, while the bottom screen features an account settings page, both emphasizing a clean and minimalist design. To the right, a fashion model is dressed in Acne Studios apparel - a casual yet trendy outfit, holding a large tote with bold lettering, juxtaposing the digital elements with a personal style statement. This layout effectively blends the aesthetic elements of fashion with the functionality of e-commerce platforms, illustrating the seamless integration of style and digital convenience.

The results

AIOPSGROUP helped Acne Studios brand deliver OMS migration. Time to market was 12 months. When the project was completed, new OMS empowered Acne Studios retail locations to support sales from any channel with a variety of deep functionality designed to create a seamless purchase workflow. AIOPSGROUP team continues to support Acne Studios with post launch OMS activities and 24/7 support for maximum digital performance.

Slavy Slavov

VP Delivery and Accessibility Consultant

Slavy Slavov brings over 25 years of experience in software and consulting, with a decade-long focus on accessibility innovation and investment. He has managed global teams across the USA, Europe, and Asia, focusing on optimizing engineering processes to integrate accessibility into core development and QA cycles. With a strong technology background, Slavy advises on WCAG compliance and assistive technologies while collaborating closely with design and engineering teams. He believes brands must be proactive, noting that “one day you ski; the next, you are in a wheelchair… life changes quietly”.

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